Is it better to collaborate with our customer than to contract with them? Indeed, but without a contract we’ll never be given the opportunity to collaborate. So what to do?

The problem lies less with the need to contract, and far more with what we fundamentally contract for. Many past attempts at Agile Contracting appear to the average customer as equivalent to “no contract at all” and are thus rejected as theoretical ideals at best.

What is needed is a middle ground - an approach to contracting that support Agility as well as the fundamental needs of the customer and vendors alike. A 21st century approach which matches a mature approach to agile, economics and business.

21st Century Outsourcing

When Agile meets procurement, Agile often magically becomes Waterfall. It doesn’t have to be this way. Come and learn a proven alternative. Come and learn how to contract for value.

Navigating Complexity means navigating uncertainty. Dealing with uncertainty requires emotional maturity and clarity of thought. 

Unfortunately politics and power games do more to obscure reality than they do to uncover it. 

As managers, leaders and even customers, in order to truly harness the power of Agile, Lean and Design Thinking we need to cultivate an attitude of mindfulness and a sense of equanimity.